Terms of Service

Terms of Service

This website is operated by Swiss Pro Egypt. Throughout the site, the terms "we", "us" and "our" refer to Swiss Pro Egypt. By visiting our site or purchasing from us, you engage in our Service and agree to be bound by these Terms of Service.

Please read these Terms carefully before using our website. If you do not agree to all of them, you may not access the website or use any Services. We may update these Terms at any time by posting changes on this page; your continued use of the site after changes are posted constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides the online e-commerce platform that allows us to sell our products to you.

1. Online store terms

By agreeing to these Terms you confirm that you are at least the age of majority in your place of residence, or that you have given consent for a minor dependent to use this site. You may not use our products for any unlawful purpose or violate any laws in your jurisdiction. You must not transmit any worms, viruses or destructive code. A breach of these Terms results in immediate termination of your access to our Services.

2. General conditions

We reserve the right to refuse service to anyone for any reason at any time. Your content (excluding payment card information) may be transferred unencrypted over various networks. Payment card information is always encrypted during transfer. You agree not to reproduce, duplicate, copy, sell or exploit any part of the Service without our express written permission.

3. Accuracy of information

We are not responsible if information on this site is not accurate, complete or current. Material on this site is provided for general information only, and any reliance on it is at your own risk. We reserve the right to modify the contents of this site at any time.

4. Prices and modifications

Prices are subject to change without notice. We reserve the right to modify or discontinue the Service at any time without notice, and we are not liable for any such modification, price change, suspension or discontinuance.

5. Products

Certain products may be available exclusively online and may have limited quantities. They are subject to return or exchange in accordance with our Refund & Exchange Policy and with Egyptian Consumer Protection Law No. 181 of 2018.

We have made every effort to display product colours and images as accurately as possible, but we cannot guarantee that your screen's display of any colour will be accurate. We reserve the right to limit quantities and to discontinue any product at any time.

6. Billing and account information

We reserve the right to refuse or cancel any order. If we change or cancel an order, we will attempt to notify you using the email address or phone number provided at the time of the order. You agree to provide current, complete and accurate purchase and account information, and to update it promptly so we can complete your transactions and contact you as needed.

7. Third-party tools and links

We may provide access to third-party tools which we neither monitor nor control, and which you use at your own risk. Third-party links on this site may direct you to websites not affiliated with us; we are not responsible for their content, accuracy or practices.

8. User comments and submissions

If you send us comments, suggestions or other materials, you agree that we may use, edit, copy, publish and distribute them without restriction and without obligation to compensate you. You agree your comments will not violate any third-party right and will not contain unlawful, abusive or obscene material.

9. Personal information

Your submission of personal information through the store is governed by our Privacy Policy.

10. Errors and omissions

Occasionally there may be information on our site containing typographical errors or inaccuracies relating to product descriptions, pricing, promotions, shipping charges, transit times or availability. We reserve the right to correct any errors and to change or update information, or cancel orders, at any time without prior notice.

11. Prohibited uses

You are prohibited from using the site or its content for any unlawful purpose; to solicit unlawful acts; to violate any regulations or laws; to infringe intellectual property rights; to harass, abuse, defame or discriminate; to submit false information; to upload malicious code; to collect or track the personal information of others; to spam, phish, crawl or scrape; for any obscene purpose; or to interfere with the security features of the Service.

12. Disclaimer and limitation of liability

We do not guarantee that your use of our Service will be uninterrupted, timely, secure or error-free. Except as expressly stated by us, the Service and all products are provided "as is" and "as available". Nothing in this section limits your statutory rights under Egyptian Consumer Protection Law, including your right to return or exchange goods and the two-year warranty on our appliances.

13. Indemnification

You agree to indemnify and hold harmless Swiss Pro Egypt and our officers, directors, agents, contractors and employees from any claim or demand, including reasonable legal fees, arising out of your breach of these Terms or your violation of any law or third-party right.

14. Severability

If any provision of these Terms is determined to be unlawful, void or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be severed without affecting the remaining provisions.

15. Termination

Obligations and liabilities incurred prior to termination survive termination for all purposes. These Terms are effective unless and until terminated by either you or us. If you fail to comply with any provision, we may terminate this agreement at any time without notice.

16. Entire agreement

These Terms and any policies posted by us on this site constitute the entire agreement between you and us and govern your use of the Service, superseding any prior agreements or communications.

17. Governing law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Arab Republic of Egypt.

18. Contact information

Questions about these Terms of Service should be sent to info@swisspro-eg.com.

Swiss Pro Egypt
68 El Hegaz Street, Heliopolis, Cairo, Egypt
Email: info@swisspro-eg.com
Phone: +20 106 003 6708