Contact us

Contact us

Questions about a product, an order, a return or a warranty claim — we are here.

Customer service

Phone and WhatsApp: +20 106 003 6708
Email: info@swisspro-eg.com

Service & repairs

For repairs, maintenance and warranty claims, visit any of our 22 authorised service centres across 14 governorates. Addresses and opening hours are on the Service Centers page.

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Before you write

Many questions are already answered on our FAQs, Shipping Policy and Refund & Exchange Policy pages.

If you are contacting us about an existing order, please have your order number ready — it speeds things up considerably.